RETURN PORTAL
PLEASE FOLLOW THESE STEPS TO CREATE RETURN REQUEST FOR YOUR DELUXERIE ORDER
- STEP 1: If you have not readed our return policy before then please read it carefully by clicking here. We are handling return requests from our customers according to our return policy. So, please make sure that your products is meets the our return conditions before the send a return request. If you have any doubt, please don't hesitate to contact us.
- STEP 2: Find your order and select the item(s) that you want to return by filling out an online return form below. Please provide your order number and e-mail address (which is used while purchase) to find your order data in our system.
- STEP 3: Please provide some details about your return in next steps of the online return form. We are handling return requests by these informations. So, please provide your return details carefully regarding your request.
- STEP 4: Choose your return shipping method. We are offering paid shipping label with the discounted prices from the our logistics partners or you can send the items back at your expense with the any courier you want. Return shipping label will be completely free if you have choose the Store Credit method as your return type.
- STEP 5 (IF APPLICABLE): Choose your payment method for your return shipment. If you have choose paid shipping method then you can pay the shipping cost online with the various payment methods or you can choose to deduct this cost from your order amount.
- STEP 6 (IF APPLICABLE): Print shipping label and stick it to the return package. Printing and stamping shipping label on the package is not mandatory for all couriers you will see the instructions on the final page.
- STEP 7: Your return request created. Your return request will be created after you have completed the all steps. You should follow the instructions on the final page. Also, we will sent your return details as an e-mail to you.
- STEP 8: Your return will be processed in 14 days after delivered to the our warehouse. We will be process and complete your return request in 14 days after the returned package has been delivered to us.
HAVE QUESTIONS?
CONTACT USFIND YOUR ORDER
We have found your order. Please select item(s) and return reasons below.
We have not found your order in our system. Please check your order number or email address.